Quality Management System - ISO 9001: 2000
 
We realize that the future belongs to quality management, to satisfy with our valuable customers. Therefore, the company is dedicated to quality management through continuous improvement.

This commitment has earned the company the ISO 9001 quality certification which issued by Lloyd's Register.

This certificate is applicable to activities in:

Customized application, manufacture and subcontracted installation of aluminium windows and doors. Stockholding of windows, retractable ladders and related products.

 
Advantages

Our ISO 9001 certified quality system offer many significant advantages to our customers. Our approved and documented quality management system ensures that:

  • Our internal procedures and controls are documented
  • There is a documented foundation for improvement
  • Manufacturing procedures are carried out consistently
  • Objective evidence exists for determining and correcting poor quality
  • We are submitted to a periodic independent audit by an internationally recognized external body
  • We are required to conform to the standards laid down by ISO
This is further proof of our determination to outclass our competitors and offer our customers first-class service.
 
Total Quality Management (TQM)

However, we understand that the ISO requirements describe "what" must be accomplished, leaving the "how" up to each individual organization. This certification is only the first stage of our transition to Total Quality Management (TQM). This is based on two key pillars:

  • keeping our customer satisfied through the quality of the products and services we offer
  • keeping our staff satisfied through the quality of our management
 
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